Tension for change

Is either the group affected by the proposed change or their customers seriously dissatisfied with the current situation?

• The people affected are very dissatisfied. They believe change is essential.
  
• A small minority feels change is essential.
  
• The people affected believe they can live with the existing system. They cannot, without additional training and advertisement, see the need for the proposed change at this time.

If you checked that there is no tension for change, I am concerned. Your odds of successfully implementing the change are reduced by one ninth. What can you do about this? How can you recover from this situation?

When done, click here to proceed to the next question.

This page was designed by Farrokh Alemi Ph.D in January 1998.  Last revision on 05/03/15.
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