Benchmarking Courses on Process Improvement
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| If you have recently completed a course or a conference on Continuous Quality
Improvement, Total Quality Management, or Process Improvement, we would like to
hear from you. We would like to know what you learned and what impact the
educational experience has had on you. You can complete this survey in
three brief steps (taking approximately 15 minutes). We use this data to
benchmark quality improvement courses against each other and learn how to teach
these courses better. |
Step one: Tell us about you
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| The information you provide is confidential and we do not ask you to reveal your
identity. But in order to group your data with others having the same educational
experience, your instructor provided you with a code. Please enter the code here:If you do not have a valid code,
please enter GUEST. |
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| What is your primary educational training (select one)? |
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| What is the last degree you completed? |
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| Are you currently enrolled in a degree program? |
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| Where you employed when you started the course?
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| Are you currently employed? |
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| If employed, select one of the following places of employment which best describes where
you work: |
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| In the last month, how many health related improvement projects were you involved with? |
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| In the last month, how often did you meet within interdisciplinary teams of managers and
clinicians? |
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Step two: Describe your educational experience
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| Enter the name of the institution where you enrolled: |
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| How many months ago did you enroll in the course:
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| Describe the course that you took. Mark all that apply. |
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Taught by
interdisciplinary faculty from different fields such as Nursing, Medicine
and Management |
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Included students from different
professions (e.g. nurses, doctors and managers). |
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Was experiential and involved
fieldwork (e.g. out-of-classroom projects involving real improvement
efforts).. |
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Included didactic lectures,
where the instructor gives the lecture & students ask questions from the
instructor. |
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Emphasized student
interaction with each other. Helped students to learn from each
other. |
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Included formal
feedback from the instructor about my progress in the course |
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Included exams and formal tests of
knowledge. |
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Included projects done by
each student alone. |
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Included group projects. |
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A mix of online instruction and
face to face lectures. |
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Primarily online with
synchronous chats. |
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Primarily online without
synchronous chats. |
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Course
schedule was pre-set by instructor |
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A self-paced course. |
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Instruction was given just in time
and when the need for it became clear. |
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Primarily one on one instruction. |
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Included an
improvement project focused on personal life style issues. |
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A short seminar of not more than
two days. |
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A 15 week long (semester
long) course. |
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An eleven week long
(quarter long) course. |
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Course had other
length, please specify |
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Course was required for
work or graduation. |
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Course work was graded. |
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| Other features, please specify: |
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| What was the best part of the course /educational experience that should be retained in
the future? |
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| What can the instructor do to make the course / experience more useful? |
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| Have you taken additional formal training in this area? |
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Step three: What impact did the course have on you?
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| Did you learn skills that have helped you improve health care delivery
systems? |
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| Did you improve your skills for working in interdisciplinary groups?
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| Did you improve your knowledge of psychological and organizational factors
that are important in bringing about change?
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| Did you improve your skills in organizing cycles of improvement efforts?
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| Did you improve your skills in running effective teams?
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| Did you improve your skills in creating storyboards and publicly reporting
your findings? |
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| Did you improve your skills in using statistical process control tools to monitor progress?
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| Did you improve your skills in measuring satisfaction with care?
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| Did you improve your skills in measuring and comparing survival rates?
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| Did you improve your skills in measuring and comparing health status of patients after care?
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| Did you improve your skills in applying alternative methods of change besides Continuous
Quality Improvement? |
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| What impact has the course had on your career (select all that applies):
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Too early to tell |
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Not much |
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Helped me do
my work better at my current job |
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Helped me get a
better job |
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Helped me get a
promotion |
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| What was your salary at time of enrolling in the course:
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| What is your current or most recent salary?
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| Was the change in your salary associated with your training?
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| On a scale of 1 to 10, where 10 is the most useful course you have ever had and 1 is a
waste of time, how would you rate this course? |
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| Did the course or educational experience teach you how to think and learn in new ways? |
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| Submit this form by email
to your instructor. If
you are having difficulty submitting the form, send it by facsimile to
703 993 1953. Alternatively mail the form to Farrokh Alemi,
George Mason University, 4400 University Drive, Fairfax, Virginia
22030-4444. |
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