Lifestyle Management
through System Analysis
 

Improvement Teams

This lecture helps you understand the importance of involving process owners in your improvement effort and the method of meeting with your improvement team.

Objectives

1. Distinguish between process owner and buddy
2. Organize effective meetings with your process owners

Assigned Reading

1. Read about improvement teams in Chapter 4 of the book Thinking Person Weight Loss & Exercise Program. 

Presentations

1. Lecture on improvement teams.  Listen► SWF►   Slides►  2003 Slides► 

What you know?

Advanced learners like you, often need different ways of understanding a topic. Reading is just one way of understanding. Another way is through writing about what you have read.  The enclosed assessment is designed to get you to think more about the concepts taught in this session. 

1. Define who is a process owner
2. What are the steps to follow in order to have effective meetings with your process owners.
3. Imagine you just went home from work and your spouse is upset with you and tells you why he or she is upset.  Which of the following re-actions are recommended by the reading on procedures to meet with your process owner:
   1. Tell your spouse why she has misunderstood your actions
   2. Stay quiet and try to understand the points being made.
   3. Ask her what other actions you have taken has made her upset
   4. None of the above

Assignment Due this Week

1. Every week ask a question or comment on the lecture.  Comment►  Ask►

2. Test if the person you have in mind is a process owner by completing Table 1 in Chapter 1 of the book Thinking Person Weight Loss & Exercise Program. More►

3. Comment on resolutions made by your peer.  More►