Online Clinical Services


  1. Socio-historical, legal, and ethical implications of E-mail for the patient-physician relationship Read►
  2. The origin, content, and workload of E-mail consultations. Read►
  3. Online counseling for substance abuse.  Read► Slides► Listen► SWF►
  4. Quality of web based information on treatment of depression  Read►
  5. Web sentiment & social media marketing Read► You Tube► Slides► Press Ganey► PubMed►  More►

Narrated slides require Flash.

What do you know?

Advanced learners like you, often need different ways of understanding a topic. Reading is just one way of understanding. Another way is through writing. When you write you not only recall what you have written but also may need to make inferences about what you have read. The following questions are  designed to get you to think more about the concepts taught in this session.

  1. Summarize the evidence regarding physicians' use of email. 
  2.  Describe the effort it takes to respond with an email?  What takes time, whose time and how long a time.
  3. What happened to Toucan?  How long it took to work out technological problems?  Did she relapse?  Was the technology useful after the relapse?
  4. What is the impact of online social support and counseling?
  5. What is the difference of online counseling and social support/health education?
  6. What is the difference of reports based on patient comments and CAHPS surveys?
  7. How can patient comments provide numerical benchmarks of performance?
  8. Why do real time surveys matter?
  9. Given complaints for the DC OB-GYN, rank order the physicians in order of daily probability of complaint.  Data►

Do One

 Using the data provided or Dr. Banks, one among the DC OB-GYN physicians, plot the number of consecutive complaints and calculate the daily probability of complaint.  Data►  Read► Solution►  How to do it► Alicia's tutorial► Jasmina's  tuitorial


  1. Online relapse prevention Listen►

  2. Online recovery teams Listen►

  3. Effects of Internet behavioral counseling on weight loss in adults at risk for type 2 diabetes  Read►
  4. Using Internet technology to deliver a behavioral weight loss program  Read►

This page was created by Farrokh Alemi, Ph.D.