In this course, you are asked to use emails to market an online service.
If you do not have your own online service that you wish to market, you can
market one of the online
certificates
or online courses at
http://gunston.gmu.edu/healthscience
Every week you complete a component of the plan and get input from others in
the class. Your task for next week is to describe the online service you
wish to market. The online service must have an associated database that
tracks use of the service by the clients. You can always change your
plans as you proceed. Keep in mind that during the next 15 weeks you
will market the site chosen and report on the results of your marketing
effort. Choose your focus prudently so that you remain excited by
the effort needed. If you have to accomplish an online service for your work,
you can propose it as your class project.
For the web site that you have chosen, provide the following information and
be ready to present this information in class:
Projects are due at end of
semester. These assignments are expected to facilitate completion of the
project and are discussed in upcoming lecture.
Differentiate your customers
For both the payer (not user), identify subgroups that would be most likely
to join your service. Describe their incentives (what will you give them
free, e.g. a published paper available on the web) and identify 10 potential
clients you can write to and assess their interests over time. Provide a
brief description of the information you have collected on each of the ten
clients
Provide a one-to-one sequence of emails
For the payers, identify 4 emails (contacts) that would occur before an
offer or a sale pitch is made. Title each email and describe the
timing for each email (e.g. 2 weeks after first response is negative). Compose
first email so that it
has the following format:
Opening paragraph should address how you can meet the clients' need (big
picture).
The second paragraph should show you are familiar with their operation
by giving details of their program.
The third sentence or paragraph should describe who you are and why you
can help. It should provide the URL to additional information.
The fourth paragraph or sentence should suggest a free service that
might be of interest to them and set up a very small task that you can ask
the client to do to help you. The task should contain a permission for
further contacts.
See an
example before you compose your own. Then enter
draft of the first email here:
:
In the second part, give the title of the second email, the timing of the
second email, relationship to the first email. Assume that the
client's response has not responded. It may help if your
second email has the following components:
Opening paragraph that refers to earlier email but refocuses on what the
client can get by responding (again big picture).
Quote the voice of the customer.
Give examples of how you and client can work together to approach the
customer. Speak to how the client will receive benefits from this
collaboration.
Ask for referral or assistance in modifying how you should approach the
problem.
Include URL in signature.
In the third part, give the title of the third email, the timing of the
third email, relationship to the first two emails, and anticipate that there
has been no response. It may help if your third
email a ssumes positive response to first email and has the following
components:
Opening paragraph should acknowledge the client's response.
If the client has visited the site, ask for help in evaluating the
site's effectiveness.
The second paragraph should layout one scenario for collaboration and
tie it to the client's organization and existing activities.
The third sentence or paragraph should describe a different scenario and
tie it to the client's organization and existing activities.
The fourth paragraph should ask the client to recommend a course of
action for next step.
Sign with appropriate URL.
:
In the fourth part, give the title of the fourth email, the timing of the
fourth email, relationship to the first three emails, and anticipate what
will be done if the response is positive, negative or no response. The
fourth email
may assume non-response and may have the following components:
Opening paragraph that refers to earlier emails (again big picture).
Offer free services that engages client in review of your product.
Ask for input.
Include URL in signature.
Create a database
Create a database that will contain all the information you have gathered
about your target group as well as the information for future contacts.
Bring a list of tables and fields for your data base to class.
Contact Information
Enter your first name:
Enter your last name:
Enter your email in the format name@server.com
Bring your response with you to class for open discussion and submit it
by email to your instructor. This assignment is organized to help you plan and there may
not be a correct or wrong answer.
Prepare a narrated Power Point. Include the following slides:
List the title of the project and the initials of the team
members on the first slide. Do not list full names. Do
not include name of a business. Identify the work was done as
part of a classroom exercise.
Record on your second slide whether you allow the instructor to
post the narration to the web or whether you would prefer if the
narration was not posted to the web. Your choice does not
affect your grade.
Give an overview of what site you were marketing.
Describe the methods of one on one marketing. Show a graph
that describes the steps in the process.
Describe how the population were differentiated to receive
different emails.
Include an image of text of first email to the most common group
before it was merged with the data. Highlight the variables
that would be read from the database and discuss how the text will
be different for different groups.
Include a graph showing how different emails were planned for
different responses to the first email.
Describe clients responses to your effort to date.
Review
how trust was created over time with your approach, for example show the phases
of information
exchange, secrets shared, VIP treatment, etc. over time.
Review what worked and what needs improvement in your effort.
What is your email (use format name@server.com)
Bring your response with you to class for open discussion and submit
it to your instructor.
What is the site you are marketing?
What is its' Google rank?
How many sites link to it?
Why do other sites show ahead of your site in a Google search.
Suggests changes in text of the site, keywords, description, and
titles:
Check for improvements
After alterations have been made check for the sites rank order.
Enter your email in the format name@server.com
Bring your response with you to class for open discussion and submit it
by email to your instructor. This assignment is organized to help you plan and there may
not be a correct or wrong answer.
This section reviews progress you have made to date in your field
projects.
(1) In the Search Engine Marketing project describe what progress you
have made in the following areas:
(2) In the One to One Marketing project indicate what Progress you have
made in the following areas:
Bring your response with you to class for open discussion and submit it
by email to your instructor. This assignment is organized to help you plan and there may
not be a correct or wrong answer.